So, thanks to a spot of laser surgery to rectify a small tear in the retina of my right eye, this weekend this keen reader isn’t really up to doing much reading. No problem. I have a bank of podcasts I often complain I can’t find the time to listen to. Case in point, this Serial podcast I’ve heard so many people go on about.
And never being one for half measures where text is concerned, I managed to listen to the entire first season in one day.
This is what struck me: nothing is ever as simple as it seems. Everything is complicated. Like, everything. My recollection of an event is not the same as yours. It gets filtered through my experiences, my bias, my senses, my brain. What strikes you is inconsequential to me. And vice versa. This reminds me very much of why Memento is one of my all-time favourite films, with this as one of my all-time favourite quotes from it: “Memory can change the shape of a room; it can change the color of a car. And memories can be distorted. They’re just an interpretation…”
Before I go too far off track here, let me just say that I am profoundly interested in the intersection between stories and identity. The way we interpret and understand the world around us is through stories. Stories are our identity. And stories are multifaceted, they are layered. They are complex.
Which is why something like ‘change management’ structures irritate me so badly. Change is multifaceted, layered and complex. It cannot be stuck into boxes to follow a set pattern which will magically get everyone working together with the same goal in mind.
A good comeback at this point might be to say, okay, sure Philippa, you don’t like change management processes, but you’re a bit of a raver for design thinking…what’s the difference, really? And fair enough. The way design thinking is often portrayed is as a linear process: first this, then that, and then the other.
The first thing? Immersion: empathy building. Sitting with the complex, the multifaceted, the layered. And seeking to understand it from another’s point of view. When you do this, you honour the stories of another. You honour who and what they are, and who and what is important to them.
I’m still grappling with these ideas (one of the reasons why it’s been so long between blogposts), and you can hear my grappling as well as some more of my thoughts here in a podcast I did with Pete Hall of Network for Learning. But there’s something about language, stories, identity and empathy and what these might offer us in education to invite others into agentic practices that has gripped me and is occupying a lot of my thinking. I guess this is an episode that for me is to be continued…